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Now let’s get this right, “running” is not as simple as it sounds. You have to be available continuously, accept any request and respond with a positive, have a knowledge of said runnee’s activity and be able to point the runnee in the right direction. If this sounds easy then do it but if I was you I’d wait until you get a much fuller explanation from me over the next few months.
Back to the review for The Boatyard. It has a great position bang on the beach and it looks the part. It offers a Sunday roast, today beef, two courses at 12.75€. Not the cheapest but recommended and it has a good location. Sadly this is as good as it got. The reception we received was still pointing everything in the right direction, the waiter appeared assured and gave us a good table on the front but then again an empty table at 2:00 pm on a sunny Sunday in this position should have warned us of something being amiss. The order was placed for the two course menu at 12.75€, one mushroom tagliatelle, one roast beef lunch and two apple crumble and custard.
We waited for the mains to arrive and watched the best that the tourism has to offer pass us by on the waterfront, which I have to admit is a little bit scary. Our main courses arrived, the tagliatelle looking like a…….. tagliatelle, along with a couple of pieces of garlic bread, well one cut in half longways anyway. The “Sunday roast” was deposited in front of me and a cursory glance showed it to be what it was meant to be. A Yorkshire pudding, a couple of slices of roast beef and a selection of vegetables, but sadly as I proceeded to eat it there was much disappointment. So much of it had been pre-cooked, including the Yorkshire pudding. The roast potatoes were far from crisp and fresh, the carrots, broccoli and beans had a grey, cooked yesterday, sheen to them, the mash looked, well, undescribable, definitely not like mash and the cauliflower cheese just looked sad, with a sauce that looked more like thick milk. The gravy was straight out of a Bisto pack! Now let’s get this straight, it wasn’t just us that struggled, a couple close to us, for some reason, had decided that they would share one lunch between the two of them and even they could not (or would not) clear their plate.(?)
As I had not picked up a knife and fork for almost 72 hours and had been living of snacks and fruit my body ignored the faults and I did my best to clear the plate, especially in anticipation of my pre-ordered dessert, apple crumble and custard. Well, what happened next was even more bizarre. Our, not empty, plates were eventually taken and we waited with baited breath for said desserts to arrive. You have to remember we had had some good feedback about this restaurant. After waiting patiently for 10 minutes or so, we both felt maybe we should say something. It took us another 10 minutes to get someone’s attention. His first reaction was “do you want the bill?” Unbelievable! If the place had been extremely busy I could have given them some leeway but it was far from that. “Oh, you are waiting for desserts, I’ll get straight on it” or similar. Well if another 20 minutes is straight on it, be thankful these guys don’t work in A&E as you would have bled to death by now. Finally the desserts turned up, apple crumble and custard, just in case you’ve forgotten. Well it has gone on a while now. My mother (bless her) was not a good cook, albeit a professional one, but she made a reasonable apple crumble. She actually used apples and she made the pastry, well, crumble. What was presented to us was an insult. A soggy doughy mess over an apple jam is the best way to describe it. The pastry actually tasted like it had been in a deep frier, looked like it had been put under a grill and had the texture of………. ermmmm… sorry guys….. pond slime. The custard turned up in a nice little white jug alongside but had obviously been sitting around waiting for its mate apple crumble to turn up and had a skin so thick that Torvill and Dean could have qualified for the winter Olympics on it. We pointed this out to our waiter who actually took no notice whatsoever, we had no apology, no offer of a free meal (not that I wanted one), not even a “don’t worry the desserts are on us” or “here’s a discount voucher for your next visit”. Bear in mind we had hardly touched them, so it was obvious that both of us had a problem with the dessert. They were awful!
To add insult to the whole lunch, I discovered that they actually charged 3.50€ for a bottle of beer! But yes I hear them say it was Heineken. I am being polite in saying FRIG off, it is a bottle of beer that costs the same as a Mahou, more or less, that I pay only 1.50€ for around the corner. You guys are taking the proverbial, get real, wake up and smell the coffee – ooh I hate that expression.
At the end of the day unless you must sit along this piece of waterfront and eat, all I can say is don’t. This is the second restaurant we have tried along this particular promenade and we had hoped that this one would surpass the previous one. In fairness it did that, just! But if you want to try somewhere that is good value, good quality, good service sadly I have to say avoid Magaluf, which is a great shame considering the amount of visitors that turn up there.
This is a well positioned restaurant; it looks welcoming, far more than most of the other establishments in Magaluf but was just poor and disappointing. I am not going to add my recommendations here, as I would be accused of promoting other venues and I must stress that I have no axe to grind, no secret client, nobody to promote and no free meals elsewhere (sadly). This to the best of my ability is an honest review.
The visit was on Sunday May 15 2011. The cost for two was 39€ for two courses, 3 beers and a glass of wine.